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Häufig gestellte Fragen

What modules does Veeva CRM offer?
Veeva CRM typically includes modules for financial accounting, order management, warehousing, purchasing and master data. Industry-specific extensions (PPS, CRM, DMS) are often optional — the vendor profile above shows the exact range of functions. The exact details depend on the industry, company size class and customising depth of the specific ERP setup.
What hardware requirements does Veeva CRM have?
For cloud deployment, modern browsers are sufficient. For on-premise installations, server requirements vary with the number of users and document volume — the vendor provides detailed system requirements, often with recommended configurations for 25, 50, 100 or 250 users. The exact details depend on the industry, company size class and customising depth of the specific ERP setup.
How does data migration from an old ERP to Veeva CRM work?
Data migration typically runs in 3 phases: mapping (old vs new data model), cleansing (duplicates, master data quality) and a test migration with validation. Specialised migration service providers: ERP integration providers. The exact details depend on the industry, company size class and customising depth of the specific ERP setup.
How expensive is annual maintenance for Veeva CRM?
On-premise maintenance typically runs at 18–22% of the licence costs per year and covers updates, hotfixes and phone support. Cloud ERPs include maintenance in the subscription price, so there is no separate maintenance contract. Over a typical system lifetime this recurring cost adds up to a significant share of the total cost of ownership, so budget for it from year one.
What well-known reference customers does Veeva CRM have?
Vendors usually list reference customers on their own website — for specialised industry ERPs, 10–50 showcase customers are well known. Industry-specific references should be requested specifically before making a selection. The exact details depend on the industry, company size class and customising depth of the specific ERP setup.