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Häufig gestellte Fragen

How long does it take to implement Warehouse Management & Logistik?
An ERP implementation takes 3 to 18 months depending on complexity. Cloud solutions are often productive within 4–12 weeks, while traditional mid-market ERPs need 6–12 months for requirements analysis, customising, data migration and training. More under ERP implementation.
How secure is Warehouse Management & Logistik in terms of data protection?
For cloud ERPs, the server location (ideally EU/Germany), a data processing agreement (DPA) and BSI C5 or ISO 27001 certifications are the key criteria. GDPR compliance should be explicitly documented by the vendor. The exact arrangement depends on the industry, company size and customising depth of the specific ERP setup.
How is Warehouse Management & Logistik being further developed?
Cloud ERPs typically receive monthly to quarterly releases automatically. On-premise ERPs have annual major releases with active patch maintenance. Release notes and the roadmap are available from the vendor.
What happens to my data if I cancel Warehouse Management & Logistik?
With cloud ERPs, a good provider guarantees data export in an open format (CSV, JSON, SQL dump). The contract should explicitly regulate the data return obligation, deletion period and format. The exact arrangement depends on the industry, company size and customising depth of the specific ERP setup.
What support SLAs does Warehouse Management & Logistik offer?
Standard support usually covers weekdays from 8 a.m. to 6 p.m. with a response time of around 4 hours. Premium/24x7 SLAs come at an extra charge. With cloud providers, availability SLAs (e.g. 99.9%) are important — check the contract!