Frequently Asked Questions
Should we use Pickware or a separate ERP with Shopware?
For Shopware-centric merchants under roughly EUR 10 million revenue with relatively standard fulfilment requirements, Pickware offers the lowest integration friction because it shares Shopware's data model natively. For larger merchants, merchants with complex multi-channel needs (Amazon, eBay, retail), or merchants with international subsidiaries running on a parent ERP, a separate ERP (JTL-Wawi, weclapp, Xentral, Microsoft Dynamics 365 Business Central, Sage 100) with a Shopware connector is typically the better fit. Pickware does not pretend to be an enterprise ERP.
Is Shopware 5 still supported, and what is the migration path?
Shopware ended major investment in Shopware 5 several releases ago and has set an end-of-life date that Shopware Group publishes in its support timeline. The migration path is to Shopware 6, which is architecturally different enough that data migration tooling exists but customisations and plugin estates typically need re-implementation. Most Shopware 5 connector estates have been re-built for Shopware 6 by now; merchants still operating on Shopware 5 should plan a migration deliberately rather than continuing to invest in the legacy line.
How does the Shopware B2B Suite affect ERP integration?
The B2B Suite introduces company accounts (a buying organisation with multiple users, roles and approval workflows), contract pricing and quote workflows. The ERP integration must accommodate these structures: an order from a company account links to a multi-level customer hierarchy in the ERP, the approval workflow may need to write back into Shopware, and the quote-to-order conversion should flow cleanly through the integration. Connectors that predate the B2B Suite typically need an explicit upgrade to handle these objects.
Can Shopware integrate with non-German ERPs at the same level as German ones?
Technically yes, the API surface is the same regardless of which ERP connects. In practice, the connector ecosystem in the Shopware Store is heavily DACH-flavoured because Shopware's installed base concentrates in DACH. NetSuite, Salesforce Commerce-adjacent setups and SAP S/4HANA all integrate cleanly with Shopware via iPaaS or partner-built connectors, but the level of off-the-shelf integration content is lower than for the German Mittelstand-native ERPs.
