Smartbrix is one of the smaller modular ERP products available in the DACH region, positioned at the small-business and lower-Mid-Market end of the market. The product bundles the core ERP workflows that an SMB needs to run its daily business — order processing, purchasing, inventory, invoicing, basic CRM and finance — into a single modular suite without the breadth or partner-ecosystem reach of the established Mid-Market vendors. Compared with the broader DACH ERP landscape, Smartbrix sits in the niche-and-specialty category: a Tier-3 product that competes for the simplest and most cost-sensitive deployments where the buyer values a focused feature set over the depth of larger products such as Sage 100, Business Central or myfactory.
Functional scope
Smartbrix covers the core ERP perimeter for small businesses: master-data management, sales order entry and quoting, purchasing, inventory with basic stock control, invoicing with open-item management and dunning, and a lightweight CRM module for prospect and customer activity tracking. The product is designed to handle the standard trade and services workflows of a small organisation rather than the deep manufacturing, project-controlling or international consolidation scenarios that the larger Mid-Market suites address. The functional depth is modest by design: this is a product for businesses that want a simple integrated stack rather than a configurable platform.
Target segment
Smartbrix is most relevant for very small DACH businesses between roughly 1 and 30 employees in trade, services and small-scale wholesale that have outgrown spreadsheet-based bookkeeping and want a simple integrated stack. Discrete manufacturers, e-commerce-first businesses with multi-channel marketplaces and project-business organisations needing deep project controlling are typically better served by more specialised products. At the upper end, businesses approaching 50 users or needing multi-entity finance usually graduate to Sage 100, Lexware Office or Business Central rather than expanding the Smartbrix deployment.
Architecture and deployment
Smartbrix is delivered both as an on-premises product and as a hosted offering through the vendor or service partners. The technology stack is conservative and aligned with the SMB buyer's preference for stability over latest-generation cloud-native features. The product is not multi-tenant SaaS in the strict sense and does not match the operational maturity of dedicated cloud-native SMB ERPs such as Xentral or weclapp, but the deployment model is adequate for the size and complexity of the target customers. Integration with external systems is handled through file exports, standard interfaces and a limited set of vendor-supported connectors.
Pricing and TCO
Smartbrix is sold under a modest licensing model that reflects its position at the small-business end of the market. As a directional benchmark, a typical five-user deployment lands between roughly 3,000 and 15,000 euro per year in subscription or rental, with implementation costs of a similar order of magnitude. The five-year total cost of ownership for a typical SMB deployment usually sits between 20,000 and 80,000 euro, which is substantially below the entry point for Business Central, Sage 100 or NetSuite for the same number of users. The trade-off is functional depth: Smartbrix is a simple product for simple use cases, and the cost advantage disappears once the buyer needs deeper manufacturing, finance or multi-entity functionality.
Selection considerations
Smartbrix is a credible option for very small DACH businesses in trade and services that want a simple integrated stack at a low entry cost and are comfortable with a smaller vendor and a more modest partner network. It is not the right product for discrete manufacturers, multi-channel e-commerce businesses, project-business organisations with deep controlling requirements, or any buyer approaching 50 users. For those use cases, the long-list belongs to Sage 100, Business Central, myfactory or vertical specialists. As a Tier-3 niche product, Smartbrix is one option among many at the smallest end of the DACH ERP market and is typically chosen on price and simplicity rather than functional breadth.
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Häufig gestellte Fragen
How long does it take to implement Smartbrix?
Depending on complexity, an ERP implementation takes 3 to 18 months. Cloud solutions are often productive within 4–12 weeks, while classic mid-market ERPs need 6–12 months for requirements analysis, customising, data migration and training. More under ERP implementation.
How secure is Smartbrix with regard to data protection?
For cloud ERPs, the server location (ideally EU/Germany), a data processing agreement (DPA) and BSI C5 or ISO 27001 certifications are key criteria. GDPR compliance should be explicitly documented by the provider. The exact arrangement depends on the industry, company size and customising depth of the specific ERP setup.
How is Smartbrix developed further?
Cloud ERPs typically receive monthly to quarterly releases automatically. On-premises ERPs have annual major releases with active patch maintenance. Release notes and the roadmap can be viewed at the vendor.
What happens to my data if I cancel Smartbrix?
With cloud ERPs, a good provider guarantees data export in an open format (CSV, JSON, SQL dump). The contract should explicitly regulate the data return obligation, deletion period and format. The exact arrangement depends on the industry, company size and customising depth of the specific ERP setup.
Which support SLAs does Smartbrix offer?
Standard support usually covers business days from 8 a.m. to 6 p.m. with a response time of around 4 hours. Premium/24x7 SLAs come at an extra charge. With cloud providers, availability SLAs (e.g. 99.9%) are important — check the contract!
