SilverERP

SilverERP is a German-developed cloud ERP designed for growing small and mid-sized businesses in trade, wholesale and light manufacturing. The product is operated by yQ-os GmbH & Co. KG (customer service and consulting) together with yQ-it GmbH (product development), both headquartered in Berlin with roots in the German ERP market going back to 1988. SilverERP positions in the Tier-2 segment of the DACH cloud-ERP market and targets organisations between roughly 10 and 250 employees that want a SaaS product with industry depth, monthly release cycles and predictable per-user pricing. Hosting takes place in an ISO-27001-certified German data centre, with an optional on-premises deployment for buyers with specific data-residency requirements.

Functional scope

SilverERP covers the full breadth of an integrated ERP suite. Inventory management includes multi-warehouse stock, stocktaking, batch and serial-number tracking, plus an integrated WMS with mobile data capture. The CRM module covers prospects, customers, activities, quotes, orders and complaint handling. Finance functions include invoicing, open-item management, dunning, bank reconciliation and a native DATEV interface for the tax-adviser hand-off. Light manufacturers use modules for bills of material, production orders, MRP and variant configuration. A document-management system, project and time tracking, an absence module, an integrated shipping interface for DHL and UPS, and an e-commerce module with connectors to Shopware, Shopify, Amazon and eBay round out the standard product. Industry packs exist for timber and building materials, chemicals and pharma, machinery, electronics and fashion.

Target segment and verticals

SilverERP addresses growing Mid-Market businesses with typically 10 to 250 employees that want a cloud ERP with industry depth and predictable costs. The vertical focus is clearly trade and production: wholesale, technical distribution, timber and building materials, chemicals and pharma, electronics, machinery, fashion and lifestyle. Fast-growing e-commerce businesses that have outgrown a pure shop-only stack and need integrated back-office workflows are a second core segment. SilverERP supports multi-language, multi-currency and multi-company scenarios, which makes it suitable for internationally active DACH SMBs. For very large enterprise groups with complex consolidation requirements, or for micro-businesses below five users, the product is functionally less aligned.

Architecture and deployment

SilverERP runs on a proprietary framework purpose-built for browser-based cloud delivery, with end-to-end SSL encryption and hosting in an ISO-27001-certified German data centre. Users access the system through a web browser without local installation, and mobile devices are supported via a responsive UI and dedicated warehouse apps. Two deployment options exist: managed SaaS operated by the vendor with automated updates, backups and scaling, or an on-premises variant for customers running it on their own infrastructure. Releases are shipped monthly, which keeps the upgrade path continuous and avoids the heavy major-version migrations typical of older on-premises stacks. Open REST APIs, EDI connectors and integrations into DATEV, Outlook and common DMS systems allow third-party connectivity.

Pricing and licensing

SilverERP is sold as a per-user subscription with concurrent-user licensing, tiered by functional package. The Homeer tier begins at around 39 euro per user per month, the Commerce package at around 65 euro, and the Production package from around 91 euro. Industry-specific packages typically range between 65 and 120 euro per user. Implementation, training and customisation are charged separately on a project basis, while hosting is included in the cloud variant. For an on-premises deployment, a one-time licence fee plus annual maintenance applies. Overall, SilverERP sits in the mid-price segment of the German ERP market — above pure open-source alternatives but below the larger international SaaS suites such as NetSuite or Business Central Premium.

Selection considerations

SilverERP's strongest cards are the combination of cloud delivery, German hosting and data protection, monthly release cycles, and pre-configured industry packs for timber, chemicals or machinery. The concurrent-user licensing can be more cost-efficient than named-user models for shift-based workforces. Realistic limitations are typical for a smaller Mid-Market vendor: the partner network is modest, international reach is limited, and the user interface, while functional, looks more classical than newer cloud-native suites such as weclapp or Xentral. Buyers needing global consolidation depth or very specialised modules outside the supported verticals should weigh the proprietary-framework lock-in carefully. SilverERP is a credible choice for German SMBs in trade and light manufacturing who value a Made-in-Germany cloud product with industry depth; it is less suited to large enterprise groups or pure micro-businesses.

Vendor homepage of SilverERP

Current view of the website https://www.silvererp.com/

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Häufig gestellte Fragen

How long does it take to implement SilverERP?

Depending on complexity, an ERP implementation takes 3 to 18 months. Cloud solutions are often productive within 4–12 weeks, while classic mid-market ERPs need 6–12 months for requirements analysis, customising, data migration and training. More under ERP implementation.

How secure is SilverERP with regard to data protection?

For cloud ERPs, the server location (ideally EU/Germany), a data processing agreement (DPA) and BSI C5 or ISO 27001 certifications are key criteria. GDPR compliance should be explicitly documented by the provider. The exact arrangement depends on the industry, company size and customising depth of the specific ERP setup.

How is SilverERP developed further?

Cloud ERPs typically receive monthly to quarterly releases automatically. On-premises ERPs have annual major releases with active patch maintenance. Release notes and the roadmap can be viewed at the vendor.

What happens to my data if I cancel SilverERP?

With cloud ERPs, a good provider guarantees data export in an open format (CSV, JSON, SQL dump). The contract should explicitly regulate the data return obligation, deletion period and format. The exact arrangement depends on the industry, company size and customising depth of the specific ERP setup.

Which support SLAs does SilverERP offer?

Standard support usually covers business days from 8 a.m. to 6 p.m. with a response time of around 4 hours. Premium/24x7 SLAs come at an extra charge. With cloud providers, availability SLAs (e.g. 99.9%) are important — check the contract!