Workflow Plus is a niche DACH workflow and process-automation product positioned for the German Mid-Market (mid-market) SMB segment. The product focuses on the workflow layer that sits alongside ERP and CRM systems: approval flows (purchase requisitions, expense claims, holiday requests, contract approvals), document routing and structured collaboration, process orchestration across the existing application stack, and integration with the typical DACH SMB applications. Workflow Plus is not an ERP itself — it is the automation layer that DACH Mid-Market buyers add to their existing ERP-and-CRM-and-DMS landscape to digitalise manual processes that the operational systems do not handle well. The product competes against generic BPM platforms (Camunda, Bizagi), low-code platforms (Microsoft Power Automate) and the workflow modules embedded in larger ERP suites.
Product overview
Workflow Plus covers visual process design with drag-and-drop modelling, role-based task assignment, approval routing with substitution and escalation rules, document handling and structured form-based data capture, integration to email and the typical DACH SMB application stack, reporting on process performance and bottlenecks, and audit trails for compliance and process review. The product is delivered on-premises or as a hosted-cloud service, with a browser-based user interface for end users and a desktop or browser design environment for process modellers. German-language support and implementation are provided directly by the vendor team.
Functional sweet spot
The functional sweet spot is DACH Mid-Market organisations between 50 and 500 users who want to digitalise a set of recurring approval and document-routing processes that their existing ERP and CRM do not handle well. Typical customers include manufacturing businesses with purchasing and quality workflows, services organisations with employee-management approvals, public-sector buyers with structured form-based processes, and any Mid-Market business that runs a meaningful volume of paper-based or email-based approval flows that should be digitalised. Workflow Plus is not a substitute for an ERP and is not designed as a heavy code-development platform — for those scenarios, Microsoft Power Platform, Mendix or OutSystems are typically the better fit.
DACH positioning
Workflow Plus's DACH localisation covers the standard German Mid-Market requirements. GoBD compliance (the German principles for proper digital bookkeeping) applies to the document and audit-trail features for business-relevant data and is supported through retention and audit-trail capabilities. The product is GDPR-aware by default. Data residency is German or EU. The depth of DACH-specific support and the integration ecosystem with the typical Mid-Market ERP-and-CRM landscape is the core competitive argument versus international BPM platforms. DATEV (the German payroll and accounting standard) is not a direct workflow-platform feature — financial accounting runs on the customer's separate finance system, with Workflow Plus orchestrating the approval steps before postings land in the accounting system.
Pricing and implementation
Pricing follows a typical BPM-platform pattern: per-user monthly subscription plus a platform fee for the design and runtime environment, or traditional per-user licensing with annual maintenance for on-premises deployments. Indicative all-in TCO for a 100-user deployment with five to ten digitalised processes over five years typically lands in the 120,000 to 350,000 euro range. Implementation effort is the variable cost: the platform itself is operational in days, but each digitalised process typically requires 2 to 8 weeks of design and rollout work. The pricing model is simpler than the per-app-and-per-component licensing of Microsoft Power Platform, which makes total cost easier to forecast for DACH Mid-Market buyers.
Selection considerations
Workflow Plus is a defensible choice for DACH Mid-Market organisations between 50 and 500 users who want to digitalise recurring approval and document-routing processes alongside their existing ERP and CRM landscape. It is less compelling for organisations already standardised on Microsoft Power Platform within a broader Microsoft 365 commitment, for buyers needing a heavy-duty BPM platform with complex orchestration (Camunda, Bizagi), for very small SMBs below 50 users where workflow can stay manual or email-based, or for organisations where the embedded workflow module of the existing ERP already covers the needs. Buyers should evaluate the integration depth to their specific ERP and the long-term roadmap commitment of the vendor as part of due diligence.
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Häufig gestellte Fragen
Which modules does Workflow+ offer?
Workflow+ typically includes modules for financial accounting, order management, warehousing, purchasing and master data. Industry-specific extensions (PPS, CRM, DMS) are often optional — the vendor profile above shows the exact scope of functions. The exact arrangement depends on the industry, company size and customising depth of the specific ERP setup.
What are the hardware requirements for Workflow+?
For cloud deployment, modern browsers are sufficient. For on-premise installations, server requirements vary depending on the number of users and document volume — the vendor provides detailed system requirements, often with recommended configurations for 25, 50, 100 or 250 users. The exact arrangement depends on the industry, company size and customising depth of the specific ERP setup.
How does data migration from an old ERP to Workflow+ work?
Data migration typically runs in 3 phases: mapping (old vs new data model), cleansing (duplicates, master data quality) and a test migration with validation. Specialised migration service providers: ERP integration providers. The exact arrangement depends on the industry, company size and customising depth of the specific ERP setup.
How expensive is the annual maintenance for Workflow+?
On-premise maintenance typically runs at 18–22% of the licence costs per year and covers updates, hotfixes and phone support. Cloud ERPs include maintenance in the subscription price, so there is no separate maintenance contract. Over a typical system lifetime this recurring cost adds up to a significant share of the total cost of ownership, so budget for it from year one.
Which well-known reference customers does Workflow+ have?
The vendor usually lists reference customers on its own website — for specialised industry ERPs, 10–50 showcase customers are well known. Industry-specific references should be requested specifically before making a selection. The exact arrangement depends on the industry, company size and customising depth of the specific ERP setup.