Workflow Plus
Workflow Plus is a niche DACH workflow and process-automation product positioned for the German Mid-Market (mid-market) SMB segment. The product focuses on the workflow layer that sits alongside ERP and CRM systems: approval flows (purchase requisitions, expense claims, holiday requests, contract approvals), document routing and structured collaboration, process orchestration across the existing application stack, and integration with the typical DACH SMB applications. Workflow Plus is not an ERP itself — it is the automation layer that DACH Mid-Market buyers add to their existing ERP-and-CRM-and-DMS landscape to digitalise manual processes that the operational systems do not handle well. The product competes against generic BPM platforms (Camunda, Bizagi), low-code platforms (Microsoft Power Automate) and the workflow modules embedded in larger ERP suites.
Product overview
Workflow Plus covers visual process design with drag-and-drop modelling, role-based task assignment, approval routing with substitution and escalation rules, document handling and structured form-based data capture, integration to email and the typical DACH SMB application stack, reporting on process performance and bottlenecks, and audit trails for compliance and process review. The product is delivered on-premises or as a hosted-cloud service, with a browser-based user interface for end users and a desktop or browser design environment for process modellers. German-language support and implementation are provided directly by the vendor team.
Functional sweet spot
The functional sweet spot is DACH Mid-Market organisations between 50 and 500 users who want to digitalise a set of recurring approval and document-routing processes that their existing ERP and CRM do not handle well. Typical customers include manufacturing businesses with purchasing and quality workflows, services organisations with employee-management approvals, public-sector buyers with structured form-based processes, and any Mid-Market business that runs a meaningful volume of paper-based or email-based approval flows that should be digitalised. Workflow Plus is not a substitute for an ERP and is not designed as a heavy code-development platform — for those scenarios, Microsoft Power Platform, Mendix or OutSystems are typically the better fit.
DACH positioning
Workflow Plus's DACH localisation covers the standard German Mid-Market requirements. GoBD compliance (the German principles for proper digital bookkeeping) applies to the document and audit-trail features for business-relevant data and is supported through retention and audit-trail capabilities. The product is GDPR-aware by default. Data residency is German or EU. The depth of DACH-specific support and the integration ecosystem with the typical Mid-Market ERP-and-CRM landscape is the core competitive argument versus international BPM platforms. DATEV (the German payroll and accounting standard) is not a direct workflow-platform feature — financial accounting runs on the customer's separate finance system, with Workflow Plus orchestrating the approval steps before postings land in the accounting system.
Pricing and implementation
Pricing follows a typical BPM-platform pattern: per-user monthly subscription plus a platform fee for the design and runtime environment, or traditional per-user licensing with annual maintenance for on-premises deployments. Indicative all-in TCO for a 100-user deployment with five to ten digitalised processes over five years typically lands in the 120,000 to 350,000 euro range. Implementation effort is the variable cost: the platform itself is operational in days, but each digitalised process typically requires 2 to 8 weeks of design and rollout work. The pricing model is simpler than the per-app-and-per-component licensing of Microsoft Power Platform, which makes total cost easier to forecast for DACH Mid-Market buyers.
Selection considerations
Workflow Plus is a defensible choice for DACH Mid-Market organisations between 50 and 500 users who want to digitalise recurring approval and document-routing processes alongside their existing ERP and CRM landscape. It is less compelling for organisations already standardised on Microsoft Power Platform within a broader Microsoft 365 commitment, for buyers needing a heavy-duty BPM platform with complex orchestration (Camunda, Bizagi), for very small SMBs below 50 users where workflow can stay manual or email-based, or for organisations where the embedded workflow module of the existing ERP already covers the needs. Buyers should evaluate the integration depth to their specific ERP and the long-term roadmap commitment of the vendor as part of due diligence.
Related Topics
Vendor homepage of Workflow+
Current view of the website https://www.alphacom.ch/
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Frequently Asked Questions
Is Workflow Plus an ERP?
No. Workflow Plus is a workflow and process-automation product that sits alongside ERP and CRM. It does not handle financial accounting, order processing or other core ERP functions. The typical deployment pattern is to keep the existing ERP and add Workflow Plus for approval flows and structured collaboration.
How does Workflow Plus compare with Microsoft Power Automate?
Power Automate has tight integration with Microsoft 365, Teams and Dynamics 365 and is the natural choice within a broader Microsoft commitment. Workflow Plus competes on DACH-native data residency, German vendor accountability, simpler licensing and a focused process-automation scope without the broader Microsoft ecosystem assumptions.
What processes do customers typically digitalise on Workflow Plus?
Recurring approval flows (purchase requisitions, expense claims, holiday requests, contract approvals), document routing and structured form-based data capture, employee-onboarding and offboarding workflows, and integration-orchestration flows that move data between the existing application stack.
Can Workflow Plus integrate with my existing ERP?
Yes. The product provides standard connectors and APIs for ERP integration. Specific connector depth varies by ERP — buyers should validate the integration to their specific ERP and CRM as part of evaluation.