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Frequently Asked Questions

Is Picosoft available on iOS?

Yes. The native iOS app is one of the central product features, with master-data access, push notifications, barcode scanning and GPS location capture. Field technicians can capture work performed, update order status and create service reports on iPhone or iPad.

Does Picosoft support German e-invoicing?

Yes. ZUGFeRD and XRechnung formats are supported in the standard product, preparing customers for the phased B2B e-invoicing mandate rolling out in Germany.

Where is Picosoft hosted?

Picosoft is hosted in a German data centre with encrypted connections, regular backups and DSGVO-compliant data processing (DSGVO being the German implementation of GDPR). Role-based authorisation lets customers control which staff see and edit which data.

Does Picosoft integrate with DATEV?

Yes. DATEV export — DATEV being the cooperative of German tax advisors whose data format is the SME finance-exchange standard — is supported so the customer's external accountant can continue working in their DATEV environment without manual re-keying. The PICO CONNECT integration layer also enables shop connectors (Shopware, WooCommerce), shipping handover to DHL or DPD, and payment-provider integration as part of standard practice.

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