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Frequently Asked Questions

Is Ginkgo PharmaSoft a true cloud product?

Yes. The product is delivered as multi-tenant SaaS from German data centres with browser-based access. This is the structural differentiator versus the predominantly on-premises pharmacy-management incumbents (Awinta Prokas, ADG S3000, Pharmatechnik IXOS) which still anchor on local servers at the pharmacy.

Does Ginkgo PharmaSoft cover Securpharm and narcotics tracking?

Yes. Securpharm integration for prescription-medicine authentication is included as standard, and the narcotics (Betaeubungsmittel) documentation features required under German pharmacy regulation are built into the inventory module.

Does Ginkgo PharmaSoft connect to the major German pharmaceutical wholesalers?

Yes. Native ordering connectors are supplied for Phoenix, Sanacorp, Noweda and AEP, which together cover the majority of German independent pharmacy supply. Smaller wholesalers can be added through partner configuration.

Can Ginkgo PharmaSoft handle a small pharmacy chain?

The product can address two-to-three-site small chains, but for larger multi-location operators (five sites and above) the established incumbents' central-administration and consolidated-reporting capabilities are more mature, and chains in that bracket typically remain on Awinta, ADG or Pharmatechnik.

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