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Häufig gestellte Fragen

Which modules does Customa offer?
Customa typically includes modules for financial accounting, order management, warehousing, purchasing and master data. Industry-specific extensions (PPS, CRM, DMS) are often optional — the exact scope of functions is shown in the vendor profile above. The precise configuration depends on the industry, company size and customising depth of the specific ERP setup.
What are the hardware requirements of Customa?
With cloud deployment, modern browsers are all that is needed. For on-premises installations, server requirements vary with the number of users and document volume — the vendor provides detailed system requirements, often with recommended configurations for 25, 50, 100 or 250 users. The precise configuration depends on the industry, company size and customising depth of the specific ERP setup.
How does data migration from an old ERP to Customa work?
Data migration typically runs in 3 phases: mapping (old vs new data model), cleansing (duplicates, master data quality) and a test migration with validation. Specialised migration service providers: ERP integration providers. The precise configuration depends on the industry, company size and customising depth of the specific ERP setup.
How expensive is annual maintenance for Customa?
On-premise maintenance typically runs at 18–22% of the licence costs per year and covers updates, hotfixes and phone support. Cloud ERPs include maintenance in the subscription price, so there is no separate maintenance contract. Over a typical system lifetime this recurring cost adds up to a significant share of the total cost of ownership, so budget for it from year one.
Which well-known reference customers does Customa have?
Vendors usually list reference customers on their own website — for specialised industry ERPs, 10–50 showcase customers are well known. Industry-specific references should be requested specifically before making a selection. The precise configuration depends on the industry, company size and customising depth of the specific ERP setup.