timo365 ERP is a Microsoft 365-based industry ERP solution for IT service providers, systems houses and software vendors, developed and marketed by newvision Consulting GmbH. Unlike a standalone ERP, timo365 ERP is built on the Microsoft Dynamics 365 Business Central platform with industry-specific extensions for the IT services vertical, which means buyers get the breadth and partner ecosystem of Business Central combined with the vertical depth of a focused industry solution. The functional centre of gravity is the IT-services-with-trade hybrid model typical of systems houses: project services, recurring service contracts, hardware-and-software distribution, licence management and managed-services workflows. Within the DACH market, timo365 ERP competes with Step Ahead STEPS and other Business Central industry solutions for IT systems houses.
Functional scope
timo365 ERP delivers the standard Business Central perimeter — financials with full DATEV integration, sales, purchasing, multi-warehouse inventory, project accounting and integrated CRM — with industry-specific extensions for IT systems houses and software vendors. The vertical extensions cover deep licence and entitlement management for software resale, serial-number and warranty tracking for hardware distribution, managed-services contract management with recurring billing, ticket-system integration with leading service-desk platforms, and project-controlling depth for IT consulting engagements. The combination of the Business Central platform foundation and the vertical extensions gives the product both the breadth typical of a major ERP and the depth typical of a vertical specialist for the IT services segment.
Target segment
The natural timo365 ERP customer is a German Mid-Market IT systems house, IT distributor, managed-service provider or software vendor between roughly 20 and 300 users with mixed project, service and distribution business. The product is purpose-built for the IT services vertical and is rarely the right answer outside that segment; for organisations outside IT services, the standard Business Central or a different vertical solution typically delivers better value. Within the DACH IT-services-ERP segment, the long-list usually includes timo365 ERP, Step Ahead STEPS and other Business Central industry solutions, with the choice driven by partner availability, vertical depth and the buyer's existing Microsoft commitment.
Architecture and deployment
timo365 ERP is delivered on the Microsoft Dynamics 365 Business Central platform with two deployment options: Business Central Online (multi-tenant SaaS hosted by Microsoft) and Business Central on-premises. The cloud option is the strategic delivery model and inherits the operational maturity, security and continuous-deployment patterns of the Microsoft cloud platform. The user experience is browser-based with the standard Business Central web client, plus integration into the Microsoft 365 productivity suite (Outlook, Teams, SharePoint, Power BI). The vertical extensions for IT services are delivered as AppSource extensions that update independently of the Business Central platform releases. Integration with adjacent IT-services platforms (ticket systems, RMM tools, professional-services automation) is mature.
Pricing and licensing
timo365 ERP pricing follows the Business Central licensing model with an additional cost for the timo365 vertical extensions. Indicative pricing: Business Central Essentials at around 80 euro per user per month, Business Central Premium at around 110 euro per user per month, plus the timo365 extension cost typically in the 15 to 40 euro per user per month range depending on the activated industry modules. Implementation services for a typical 50-user IT-systems-house deployment land between 100,000 and 300,000 euro depending on customisation and migration complexity. Total cost of ownership over five years for the same scope typically sits between 350,000 and 700,000 euro, which is competitive with the alternative of running standard Business Central plus best-of-breed satellites for the IT-services-specific workflows.
Selection considerations
timo365 ERP is a strong choice for German Mid-Market IT systems houses, IT distributors and managed-service providers that want a Business Central foundation combined with vertical depth for the IT-services workflows. The Microsoft platform foundation is the strategic advantage: large partner network, mature cloud delivery, Microsoft 365 integration and platform-level innovation. The trade-offs are the dependency on the Business Central upgrade cycle, the platform's general-purpose UI versus a purpose-built vertical UI, and the typical Microsoft cloud licensing terms. For organisations outside the IT services vertical, the standard Business Central or a different vertical solution fits better. Within the DACH IT-services-ERP segment, timo365 ERP belongs on the long-list alongside Step Ahead STEPS and other Business Central industry solutions.
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Häufig gestellte Fragen
Is timo365 ERP cloud-based or on-premise?
Deployment options vary by vendor – many systems today offer both variants or a hybrid model. Details on the pros and cons can be found under Cloud ERP vs on-premises. On-premise remains relevant above all in regulated industries and where deep customising is involved; cloud, by contrast, dominates new projects from the mid-market upwards.
Who is the vendor behind timo365 ERP?
Vendor master data (headquarters, employee count, ownership structure) can be found in the vendor profile above. These factors are important for assessing the future viability of an ERP vendor and should be examined in every selection process. Owner-managed vendors score with continuity, while publicly listed vendors offer investment security and greater roadmap stability.
Which reports and dashboards does timo365 ERP offer?
Standard reports cover financial accounting, sales, warehousing and production. Custom dashboards via Power BI, Tableau or built-in BI tools are often optional – see business intelligence. Self-service BI tools such as Power BI, Tableau or Qlik are increasingly integrated directly, enabling custom analyses without help from IT.
Which AI features does timo365 ERP offer?
Current ERP systems integrate AI for forecasting, anomaly detection, invoice OCR and conversational UI (Microsoft Copilot, SAP Joule). The vendor profile shows the specific AI modules. AI modules with practical relevance today are demand forecasting, predictive maintenance, invoice OCR and conversational UI for back-office staff.
How does timo365 ERP compare to SAP?
SAP is the market leader for large corporations; in the mid-market there are numerous leaner alternatives, often with deeper industry expertise. For specific comparisons, see the ERP comparison pages. SAP solutions offer the greatest functional depth but are more expensive to customise than their mid-market competitors.