Poool

Poool is a DACH-native cloud ERP built specifically for knowledge-driven service businesses — agencies, consultancies and planning offices. Unlike horizontal ERPs that try to cover every industry vertically and end up shallow in each, Poool is built tightly around the operational reality of project-billable service firms: hourly rates, fee models, project costing, utilisation analytics, time tracking and project-driven invoicing. The product targets DACH Mid-Market — the broad mid-market segment — with approximately 5 to 250 employees, and is operated exclusively as multi-tenant SaaS in German data centres at Hetzner Online.

Functional scope

Poool covers the typical processes of a project-services organisation on one data foundation. The core is project and order management: quotes, orders, invoices, task management, resource and utilisation planning, and integrated time recording. CRM handles lead, opportunity and workflow management. The HR layer covers personnel master data, working-time recording, holiday and absence requests with approval workflows. A controlling module provides reporting and management metrics on utilisation, project margin and recovery rate. Finance covers AR/AP, bank-account integration and DATEV-style export to the customer's tax advisor.

Target audience and verticals

The primary audience is service providers and agencies with approximately 5 to 250 employees. Vertical concentration: advertising and digital agencies, marketing and PR consultancies, business consultancies, IT consulting firms, architecture and engineering offices, planning and surveying practices, plus specialist service organisations. The product fit is strongest where the business model is project-billable rather than product-driven, and where utilisation, project margin and recovery rate are central management metrics.

Cloud architecture

Poool is pure SaaS and cannot be installed locally. Users access exclusively through the browser, with supplementary apps for mobile scenarios. Hosting runs exclusively at Hetzner Online GmbH in Germany; the data centres are ISO-certified. Architecturally Poool follows an API-first approach: all functions are reachable via a documented REST API, which simplifies integration with the rest of an agency's tooling stack. Webhooks enable event-driven workflows — an example is automatic invoice creation when a milestone is approved.

DACH localisation and DATEV

Poool is built specifically for German service-business tax and finance workflow. DATEV integration — DATEV is the cooperative of German tax advisors whose data format is the SME finance-exchange standard — is supported through standard exporters, so the customer's external accountant can continue working in DATEV without re-keying. GoBD compliance — the German principles for proper digital bookkeeping — is addressed through audit-trail and revision-safe archiving features. ZUGFeRD and XRechnung e-invoicing are covered. German Hetzner hosting plus DSGVO-aligned data processing (DSGVO being the German implementation of GDPR) are the default for the typical agency customer base.

Competition and selection

Poool is not a classical production or trading ERP — warehouse, MRP-II, deep BOM logic and stock management are absent because they don't fit the target audience. Customers running a hybrid consulting-plus-products model will need to combine Poool with a separate tool. Poool competes in the DACH agency-software market with EasyJob, awork, MOCO, troi and Teamleader. The difference lies in the depth of ERP functionality: where many competitors are strong in project and time management, Poool additionally integrates bookkeeping, HR, controlling and CRM. Subscription pricing is per package and per user; trials and demo environments are available.

Strengths and limitations at a glance

Tight vertical fit for project-billable knowledge services — agencies, consultancies, planning and surveying offices.
API-first architecture with documented REST and webhooks, simplifying integration with the rest of an agency stack.
German Hetzner hosting with DSGVO-aligned data processing as default.

Considerations on the other side:

No on-premise option — customers who require self-hosting must look elsewhere.
No warehouse, MRP or deep BOM logic — hybrid product-and-services businesses need a separate tool.
Smaller installed base than the largest agency-software players, which narrows the consultant market.

Best-fit profile and comparable vendors

Best-fit customers are DACH agencies and consultancies of 5 to 250 employees where utilisation, project margin and recovery rate are central management metrics. Comparable vendors include awork and MOCO for lighter setups, and Projektron BCS at the heavier consulting end. Buyers should also review DATEV interface behaviour and SaaS ERP trade-offs in general before committing.

Vendor homepage of Poool

Current view of the website https://www.poool.cc/

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Häufig gestellte Fragen

What company size is Poool suited for?

Poool addresses a specific target group – size, industry, complexity and international scope all play a role. In the vendor profile above you will find specific target group recommendations, plus a comparison with similar solutions under ERP comparison. The exact configuration depends on the industry, company size class and customising depth of the specific ERP setup.

What training does Poool offer?

Most vendors offer user and admin training, often also consultant certifications. Independent providers listed under ERP training also offer product-neutral courses. The exact configuration depends on the industry, company size class and customising depth of the specific ERP setup.

Which languages does Poool support?

DACH ERPs are available in German as standard. International vendors (SAP, Microsoft Dynamics, Oracle NetSuite) offer 20+ languages, often including localised accounting standards. The exact configuration depends on the industry, company size class and customising depth of the specific ERP setup.

Can I customise Poool myself or do I need a partner?

Simple adjustments (custom fields, report layouts) are often self-service. Complex customising (workflows, modules, integrations) usually requires a certified partner – see the ERP consultant overview. The exact configuration depends on the industry, company size class and customising depth of the specific ERP setup.

How significant is Poool in the market?

Market shares and market movements in the DACH region are not reported publicly with precision. Studies such as the Trovarit ERP study and the Gartner Magic Quadrant provide orientation – see ERP market shares. The exact configuration depends on the industry, company size class and customising depth of the specific ERP setup.