Proffix

Proffix is one of the most recognised standard ERP products for small and medium-sized businesses in Switzerland, developed and sold by Forterro Schweiz Proffix AG in Wangs (Canton St. Gallen). With more than 4,000 customer organisations and over 12,000 daily users, Proffix is among the leading ERP vendors in the Swiss SMB segment. Since the 2024 acquisition by the pan-European software group Forterro, Proffix has been part of a federation supporting more than 25,000 mid-market organisations across Europe. The product is officially certified as "Swiss Made Software" and is hosted exclusively in Switzerland — an important argument for data-protection-sensitive Swiss organisations. The defining characteristic of Proffix is the tight coupling between its functional scope and Swiss day-to-day business practice: the software was not acquired and localised after the fact but built for the Swiss market from the start.

Proffix overview

Proffix was founded in 2001 and has focused consistently on the Swiss SMB market from the start. Offices in Wetzikon (Zurich) and Steinhausen (Zug) complement the Wangs headquarters. Forterro acquired the Swiss vendor to strengthen its DACH (Germany, Austria, Switzerland) presence; the Proffix brand and existing management remain in place. Distribution runs primarily through a dense network of certified Swiss implementation partners who provide consulting, customisation and training. These partners are typically regionally anchored and familiar with the specifics of their customers — an important success factor in a federal market with cantonal variations.

Functional scope of Proffix Px5

The current Px5 generation is modular. Organisations licence only the modules they need and extend over time. Core building blocks include financial accounting with balance sheet, P&L, Swiss VAT settlement and e-banking integration; AR and AP with QR-Rechnung (the Swiss QR-coded invoice format) and automated dunning; swissdec-certified payroll with ELM-compliant submissions; address and CRM as the central customer record; quotation, order and invoicing; multi-warehouse inventory with batch and lot capability; service and project accounting; time recording; revision-safe document management; and a POS module for retail and gastronomy. Native integrations with Swiss banking, Bexio and Klara complement the standard scope.

Target users and industries

Proffix targets classical Swiss SMBs with 10 to several hundred staff. Typical industries are wholesale and retail trade, hospitality, hotels, skilled trades, light manufacturing and services. Unlike broadly international suites such as SAP Business One or Microsoft Dynamics 365 Business Central, Proffix is sharply tailored to the Swiss market — from QR-Rechnung and ISO 20022 banking standards to swissdec-compliant payroll. Production-adjacent industries such as woodworking, metal construction or food-trades are addressable through industry modules, even though Proffix is not a classical production planning (PPS) system.

Deployment and technology

Proffix is delivered as on-premises installation, partner-hosted, or as the "Proffix Cloud Server" option. The cloud variant runs in Swiss data centres and removes the operational burden of backups, updates and security from the SMB customer. The platform is built on a SQL Server architecture and exposes open APIs for integration with e-commerce platforms, vertical add-ons and document management. The freedom to choose between on-premises and cloud is an argument for organisations that want to migrate to the cloud in stages rather than in a single step.

Market position and selection considerations

Proffix occupies a distinct position because it is consistently Swiss-focused but benefits from the larger European Forterro federation behind it. While German vendors such as Sage 100, myfactory or SelectLine are well established in their home market, Proffix brings uncompromising Swiss depth that internationally oriented suites cannot match out of the box. For international groups with multi-country and multi-currency needs, Proffix is too Swiss-specific; for complex production control with MES integration, advanced variant configuration or very high user counts, the product reaches its limits. For classical Swiss SMBs prioritising local hosting, swissdec payroll and QR-Rechnung, Proffix belongs on the shortlist and is often the most economical option with the strongest local service.

Vendor homepage of Proffix

Current view of the website https://www.proffix.ch/de

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Häufig gestellte Fragen

How long does the implementation of Proffix ERP take?

An ERP implementation takes 3 to 18 months depending on complexity. Cloud solutions are often productive in 4–12 weeks, while classic mid-market ERPs need 6–12 months for requirements analysis, customising, data migration and training. Find out more at ERP implementation.

How secure is Proffix ERP when it comes to data protection?

For cloud ERPs, the key criteria are server location (ideally EU/DE), a data processing agreement (DPA) and BSI C5 or ISO 27001 certifications. GDPR compliance should be explicitly documented by the vendor. The exact details depend on the industry, company size and customising depth of the specific ERP setup.

How is Proffix ERP developed further?

Cloud ERPs typically receive monthly to quarterly releases automatically. On-premise ERPs have annual major releases with active patch maintenance. Release notes and the roadmap can be viewed at the vendor.

What happens to my data if I cancel Proffix ERP?

With cloud ERPs, a good provider guarantees data export in an open format (CSV, JSON, SQL dump). The contract should explicitly regulate the data return obligation, deletion deadline and format. The exact details depend on the industry, company size and customising depth of the specific ERP setup.

Which support SLAs does Proffix ERP offer?

Standard support usually covers weekdays from 8 a.m. to 6 p.m. with a response time of around 4 hours. Premium/24x7 SLAs come at an extra charge. For cloud providers, availability SLAs (e.g. 99.9%) are important – check the contract!