Mainteny

Mainteny is a cloud-based all-in-one software for maintenance and service organisations, developed by Mainteny GmbH founded in Berlin in 2020. The company was started by Tom Chenna, Sjors Kuijs and Peter Nicolai Motzfeldt with the explicit aim of digitising small and medium-sized maintenance businesses. In 2023 the Berlin startup raised a seed funding round of 2.7 million euro, with participation from Cusp Capital, Smart Infrastructure Ventures, Tiny.VC and Antler. The platform combines typical ERP, CRM and field-service functions in a single product designed specifically for the needs of maintenance and repair organisations. Rather than several point solutions, users get an integrated system covering quotation, scheduling, technician dispatch, maintenance contracts, spare-parts management and invoicing. Mainteny is offered bilingually (German and English) and positions itself consistently as a field-service-management product for Mid-Market (mid-market) service organisations.

Functional sweet spot

Mainteny's functional scope covers all core processes of a maintenance and service organisation. In the office, the platform provides quotation, invoicing with e-invoice and partial-invoice support, contract management, CRM and customer portal, plus stock and incoming-invoice capture. For field operations, Mainteny offers a mobile technician app for iOS and Android with offline capability, automated dispatch with route optimisation, digital work reports and configurable checklists. Time tracking and material handling in the field are integrated. Contract-based maintenance services, repairs, emergency call-outs, inspections, installations and modernisations can all be modelled. The functional sweet spot is the integrated quote-to-cash plus dispatch workflow for service organisations — HVAC, lift maintenance, fire-safety equipment, industrial-equipment service — where the core operational challenge is the coordination between office quoting and field dispatch.

DACH positioning

Mainteny is a Tier-3 specialist on the DACH market, positioned in the field-service-management niche rather than as a horizontal ERP. The product is cloud-native, multi-tenant SaaS, hosted in European data centres, and bilingual in German and English from the start — an important detail for international service organisations with German operations. The DACH compliance scaffolding includes GoBD-compliant audit trails (the German principles for proper digital record-keeping), DATEV connector for the tax-adviser exchange standard, and ZUGFeRD and XRechnung e-invoicing as part of the standard scope. The product is comparatively young (founded 2020) but has gained meaningful traction in the DACH maintenance segment, particularly among growth-stage service organisations that have outgrown spreadsheets and lightweight scheduling tools.

Pricing and implementation

Mainteny uses a transparent monthly per-user subscription with module-based tiers. Indicative pricing typically falls between approximately 40 and 90 euro per user per month depending on the activated modules and user tier. For an indicative 30-user maintenance organisation with twenty field technicians, all-in three-year TCO usually lands between approximately 50,000 and 150,000 euro, including subscription, onboarding and basic integration. Implementation timelines are short by ERP standards — typically four to eight weeks to live operation — because the product is designed around standard maintenance workflows and the configuration scope is intentionally bounded. Integration to existing accounting systems is supported via the DATEV connector and standard APIs.

Selection considerations

Mainteny is a defensible choice for DACH maintenance and service organisations between approximately ten and one hundred users with a mix of office and field staff that need integrated dispatch, contract handling and invoicing without the complexity of a horizontal ERP. It is less compelling for organisations with substantial manufacturing or wholesale operations alongside service (where a horizontal ERP with field-service extension fits better), for very small organisations below ten users where lighter dispatch tools cover the workflow, or for upper-Mid-Market and enterprise service organisations where Microsoft Dynamics 365 Field Service, SAP Service or IFS Cloud provide more scale. Buyers should test the mobile-technician app and the dispatch logic against their actual call-out patterns during evaluation.

Comparable vendors

Direct comparables in the DACH field-service space include L-mobile and FLS for established mid-market dispatch software, mobiles for the German-speaking lift-and-HVAC niche, and craftboxx and Plancraft on the lighter craft-trades side. International competitors include ServiceTitan, BigChange and Salesforce Field Service for larger organisations, and Jobber and Connecteam for very small operations. Microsoft Dynamics 365 Field Service competes at the upper-Mid-Market level, particularly where the buyer is already on Business Central. Mainteny's differentiator is the all-in-one positioning combined with cloud-native delivery and the bilingual interface, which is unusual for DACH-native field-service products.

Related Topics

• L-mobile
• Dynamics 365 Field Service
• ERP for services and maintenance

Pricing and licensingmodell

Mainteny wird im Subskriptionsmodell vertrieben und nach Anzahl der End user lizenziert, mit unterschiedlichen Tarifen für Office- und Field-Service-Nutzer. Eine kostenlose Testphase mit einem Monat Laufzeit ermöglicht den Einstieg ohne Vorabinvestition. Die genauen Preise werden auf Enquiry individuell kalkuliert und hängen von End userzahl, gewählten Modulen und Integrationsbedarf ab. Hinzu kommen Onboarding- und ggf. Schulungskosten, die im Comparison zu klassischen ERP-Einführungen jedoch deutlich geringer ausfallen.

Fazit

Mainteny ist eine moderne, cloudbasierte Servicesoftware, die kleine und mittlere Wartungs- und Servicebetriebe konsequent digitalisiert. Wer Aufträge, Verträge, Technikereinsätze und Rechnungsstellung in einer Solution steuern und gleichzeitig auf eine moderne mobile App mit Offline-Funktion setzen will, findet in Mainteny eine starke Industriesplattform. Für komplexe Produktionsanforderungen oder klassische ERP-Themen wie Konzernbuchhaltung sind ergänzende Systeme nötig. Innerhalb des wachsenden Markts für Field-Service- und Wartungssoftware zählt Mainteny zu den dynamischsten Vendorsn in Germany, Switzerland and Austria-Raum.

Vendor homepage of Mainteny

Current view of the website https://www.mainteny.com/