Mainteny

Mainteny is a cloud-based all-in-one software for maintenance and service organisations, developed by Mainteny GmbH founded in Berlin in 2020. The company was started by Tom Chenna, Sjors Kuijs and Peter Nicolai Motzfeldt with the explicit aim of digitising small and medium-sized maintenance businesses. In 2023 the Berlin startup raised a seed funding round of 2.7 million euro, with participation from Cusp Capital, Smart Infrastructure Ventures, Tiny.VC and Antler. The platform combines typical ERP, CRM and field-service functions in a single product designed specifically for the needs of maintenance and repair organisations. Rather than several point solutions, users get an integrated system covering quotation, scheduling, technician dispatch, maintenance contracts, spare-parts management and invoicing. Mainteny is offered bilingually (German and English) and positions itself consistently as a field-service-management product for Mid-Market (mid-market) service organisations.

Functional sweet spot

Mainteny's functional scope covers all core processes of a maintenance and service organisation. In the office, the platform provides quotation, invoicing with e-invoice and partial-invoice support, contract management, CRM and customer portal, plus stock and incoming-invoice capture. For field operations, Mainteny offers a mobile technician app for iOS and Android with offline capability, automated dispatch with route optimisation, digital work reports and configurable checklists. Time tracking and material handling in the field are integrated. Contract-based maintenance services, repairs, emergency call-outs, inspections, installations and modernisations can all be modelled. The functional sweet spot is the integrated quote-to-cash plus dispatch workflow for service organisations — HVAC, lift maintenance, fire-safety equipment, industrial-equipment service — where the core operational challenge is the coordination between office quoting and field dispatch.

DACH positioning

Mainteny is a Tier-3 specialist on the DACH market, positioned in the field-service-management niche rather than as a horizontal ERP. The product is cloud-native, multi-tenant SaaS, hosted in European data centres, and bilingual in German and English from the start — an important detail for international service organisations with German operations. The DACH compliance scaffolding includes GoBD-compliant audit trails (the German principles for proper digital record-keeping), DATEV connector for the tax-adviser exchange standard, and ZUGFeRD and XRechnung e-invoicing as part of the standard scope. The product is comparatively young (founded 2020) but has gained meaningful traction in the DACH maintenance segment, particularly among growth-stage service organisations that have outgrown spreadsheets and lightweight scheduling tools.

Pricing and implementation

Mainteny uses a transparent monthly per-user subscription with module-based tiers. Indicative pricing typically falls between approximately 40 and 90 euro per user per month depending on the activated modules and user tier. For an indicative 30-user maintenance organisation with twenty field technicians, all-in three-year TCO usually lands between approximately 50,000 and 150,000 euro, including subscription, onboarding and basic integration. Implementation timelines are short by ERP standards — typically four to eight weeks to live operation — because the product is designed around standard maintenance workflows and the configuration scope is intentionally bounded. Integration to existing accounting systems is supported via the DATEV connector and standard APIs.

Selection considerations

Mainteny is a defensible choice for DACH maintenance and service organisations between approximately ten and one hundred users with a mix of office and field staff that need integrated dispatch, contract handling and invoicing without the complexity of a horizontal ERP. It is less compelling for organisations with substantial manufacturing or wholesale operations alongside service (where a horizontal ERP with field-service extension fits better), for very small organisations below ten users where lighter dispatch tools cover the workflow, or for upper-Mid-Market and enterprise service organisations where Microsoft Dynamics 365 Field Service, SAP Service or IFS Cloud provide more scale. Buyers should test the mobile-technician app and the dispatch logic against their actual call-out patterns during evaluation.

Comparable vendors

Direct comparables in the DACH field-service space include L-mobile and FLS for established mid-market dispatch software, mobiles for the German-speaking lift-and-HVAC niche, and craftboxx and Plancraft on the lighter craft-trades side. International competitors include ServiceTitan, BigChange and Salesforce Field Service for larger organisations, and Jobber and Connecteam for very small operations. Microsoft Dynamics 365 Field Service competes at the upper-Mid-Market level, particularly where the buyer is already on Business Central. Mainteny's differentiator is the all-in-one positioning combined with cloud-native delivery and the bilingual interface, which is unusual for DACH-native field-service products.

Vendor homepage of Mainteny

Current view of the website https://www.mainteny.com/

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Häufig gestellte Fragen

Is Mainteny cloud-based or on-premise?

Deployment options vary by vendor — many systems today offer both variants or a hybrid model. Details on the pros and cons can be found under Cloud ERP vs on-premises. On-premise remains relevant above all in regulated industries and where deep customising is required; cloud, by contrast, dominates new projects from the mid-market upwards.

Who is the vendor behind Mainteny?

Vendor master data (headquarters, employee numbers, ownership structure) can be found in the vendor profile above. These factors are important for assessing the future viability of an ERP vendor and should be checked in every selection process. Owner-managed vendors score with continuity, while listed companies offer investment security and greater roadmap stability.

Which reports and dashboards does Mainteny offer?

Standard reports cover financial accounting, sales, warehousing and production. Custom dashboards via Power BI, Tableau or built-in BI tools are often optional — see business intelligence. Self-service BI tools such as Power BI, Tableau or Qlik are increasingly integrated directly, enabling users to run their own analyses without help from IT.

Which AI features does Mainteny offer?

Current ERP systems integrate AI for forecasting, anomaly detection, invoice OCR and conversational UI (Microsoft Copilot, SAP Joule). The specific AI modules are shown in the vendor profile. AI modules with practical relevance today include demand forecasting, predictive maintenance, invoice OCR and conversational UI for back-office staff.

How does Mainteny compare to SAP?

SAP is the market leader for large corporations; in the mid-market there are numerous leaner alternatives, often with deeper industry expertise. For specific comparisons, see the ERP comparison pages. AI modules with practical relevance today include demand forecasting, predictive maintenance, invoice OCR and conversational UI for back-office staff.