sento ERP

sento ERP is a DACH-region SMB and Mid-Market (mid-market) ERP product targeting services organisations and project-driven businesses between roughly 10 and 150 users. The vendor positions sento as a configurable ERP backbone with particular depth in project workflow, time management and services billing, designed for organisations whose value driver is professional services rather than manufacturing or trade. The installed base concentrates on German Mid-Market services organisations including engineering and planning offices, IT consultancies, agencies, training providers and similar service-driven businesses with cyclical project flow and time-and-material billing.

Vendor and background

sento ERP is sold and supported by an independent DACH vendor focused on the SMB and Mid-Market services segment. The independent vendor model gives buyers direct access to the product team without the multi-tier partner channels typical of Microsoft Dynamics or SAP partner ecosystems. The product's tenure in the services segment means its data model and process templates reflect actual services workflow rather than generalised ERP patterns retrofitted with a project module.

Functional scope

sento covers financials with German HGB accounting, AR and AP, CRM, project accounting with work-breakdown structures and project costing, time and expense recording for project work, project invoicing including milestone, time-and-material and fixed-price patterns, resource planning, document management and reporting. Financial accounting depth includes GoBD-compliant audit trail (the German principles for proper digital bookkeeping), DATEV (the German payroll and accounting standard) export, and ZUGFeRD plus XRechnung e-invoicing. The project-services workflow is the differentiating depth against horizontal Mid-Market ERPs.

Architecture and deployment

sento is offered as cloud SaaS and on-premises deployment, with the cloud variant hosted in German data centres. The browser-based UI works across desktop and mobile-responsive scenarios, which matters for the target audience of consultants and service professionals capturing time and expenses from variable work locations. The product is not strictly multi-tenant cloud-native in the manner of weclapp or myfactory; the cloud variant is more accurately described as hosted SaaS, which is the typical pattern for DACH services ERPs of this generation.

Compliance, GoBD and GDPR

The product carries the standard DACH services-ERP compliance scope: GoBD-certified audit trail, DATEV-pattern handover for tax-advisor workflow, ZUGFeRD and XRechnung e-invoicing, DSGVO/GDPR-compliant data handling with the German data-centre hosting addressing residency concerns, and the typical access-control and data-export features expected for services organisations holding client confidential data. For services organisations the GDPR and confidentiality dimension matters more than for trade or manufacturing buyers because the data carried in the system includes client-confidential project content.

Market position and selection considerations

sento competes against several other DACH Mid-Market services ERPs: Scopevisio (broader finance, less project workflow), Projektron BCS (deeper PSA, less finance-and-CRM scope), Deltek Maconomy (more international, weaker DACH localisation) and a long tail of agency and consultancy specialists. For German Mid-Market services organisations between 10 and 150 users, sento belongs on the shortlist alongside these alternatives, with the decision usually driven by the specific project-workflow patterns of the buyer's business, the depth of the implementation partner in the buyer's industry segment, and the 5-year total-cost comparison. Pricing follows the DACH services-ERP pattern of per-user subscription with modular scoping for the optional project, time-recording and document-management components. Typical implementation projects run 2 to 6 months for a small to mid-sized services organisation, with the migration of historical project and time-recording data from the legacy system being the most common project-risk factor.

Vendor homepage of sento ERP

Current view of the website https://business.digital/tools/sento

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Häufig gestellte Fragen

What company size is sento ERP suitable for?

sento ERP addresses a specific target group — size, industry, complexity and international scope all play a role. In the vendor profile above you will find specific target-group recommendations plus a comparison with similar solutions under ERP comparison. The exact arrangement depends on the industry, company size and customising depth of the specific ERP setup.

What training does sento ERP offer?

Most vendors offer end-user and admin training, often also consultant certifications. Independent providers listed under ERP training also offer product-neutral courses. The exact arrangement depends on the industry, company size and customising depth of the specific ERP setup.

Which languages does sento ERP support?

ERP systems from the DACH region are available in German as standard. International vendors (SAP, Microsoft Dynamics, Oracle NetSuite) offer 20+ languages, often including localised accounting standards. The exact arrangement depends on the industry, company size and customising depth of the specific ERP setup.

Can I customise sento ERP myself or do I need a partner?

Simple adjustments (custom fields, report layouts) are often self-service. Complex customising (workflows, modules, integrations) usually requires a certified partner — see the ERP consultant overview. The exact arrangement depends on the industry, company size and customising depth of the specific ERP setup.

How significant is sento ERP in the market?

Market shares and market movements are not reported precisely in public for the DACH region. Studies such as the Trovarit ERP study and the Gartner Magic Quadrant provide orientation — see ERP market shares. The exact arrangement depends on the industry, company size and customising depth of the specific ERP setup.