ShipXpert

ShipXpert is a multi-carrier shipping software product targeting DACH (Germany, Austria, Switzerland) e-commerce, distribution and Mid-Market (mid-market) organisations that ship parcels across multiple carriers. The vendor positions ShipXpert as the shipping layer that sits between the host ERP or e-commerce platform and the carrier APIs (DHL, DPD, UPS, GLS, Hermes, FedEx and others), handling label printing, manifest generation, tracking data return and the carrier-specific business rules that complicate direct integration. The product is not an ERP and is typically deployed alongside an ERP backbone (SAP Business One, Microsoft Dynamics 365 Business Central, Xentral, JTL-Wawi) rather than as a standalone backbone.

Functional scope

ShipXpert covers the full shipping-software scope: order intake from the host ERP or e-commerce platform, carrier selection by business rule (weight, destination, service level, customer preference, cost optimisation), label printing in carrier-specific formats, manifest generation, customs documentation for international shipments (CN22, CN23, commercial invoice), tracking-data ingestion and return to the host system, return-label generation, and reporting on carrier performance and shipping cost. Integration with the major DACH carriers (DHL, DPD, UPS, GLS, Hermes, FedEx, Deutsche Post, Österreichische Post, Swiss Post) is documented and maintained by the vendor.

Target users and industries

The target customer is a DACH e-commerce, mail-order or distribution organisation shipping more than roughly 100 parcels per day across multiple carriers, where the carrier-selection and label-printing workflow is operationally significant. Typical industries include consumer-goods e-commerce, B2C and B2B mail-order, electronics and IT distribution, spare-parts distribution, and Mid-Market wholesale. Lower-volume shippers (under 100 parcels per day) usually run the host ERP's native shipping module without a separate multi-carrier product; higher-volume shippers above 10,000 parcels per day typically evaluate enterprise carrier-management platforms (Logwin, Metapack) instead.

Technology and deployment

ShipXpert is offered as cloud SaaS and on-premises deployment, with the cloud variant hosted in German data centres. The integration architecture follows the typical shipping-software pattern: connectors to the host ERP or e-commerce platform on one side (SAP Business One, Microsoft Dynamics, Xentral, JTL-Wawi, Shopware, Shopify), and connectors to the carrier APIs on the other side, with the business-rule engine in the middle. Documented REST APIs support custom integrations beyond the standard connector library.

Editorial assessment

ShipXpert sits in the crowded DACH multi-carrier shipping segment alongside several competitors: Shipcloud (smaller, more SMB-focused), Sendcloud (Dutch-origin, broader European footprint), Easendmail and a long tail of regional or vertical specialists. The decisive evaluation factors are usually the depth and quality of the specific carrier integrations the buyer needs, the connector library to the host ERP or e-commerce platform, the business-rule expressiveness for cost-or-service optimisation, and the per-parcel pricing economics at the buyer's volume. ShipXpert is a credible shortlist candidate for DACH-region shippers but the buyer should run a structured side-by-side evaluation with the regional alternatives rather than choosing on brand recognition alone.

Pricing and selection considerations

ShipXpert uses a combination of platform subscription and per-parcel transaction fee, which is the standard shipping-software pricing model. Indicative monthly costs for a mid-volume DACH shipper (1,000-5,000 parcels per day) typically run between several hundred and several thousand euros per month including transaction fees, depending on carrier mix and feature scope. Total-cost analysis for shipping software is usually dominated by the per-parcel transaction fee at scale, which makes the buyer's shipping-volume forecast the most important input to the economic comparison.

Vendor homepage of ShipXpert

Current view of the website https://shipxpert.com/

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Häufig gestellte Fragen

Which interfaces does ShipXpert support?

Most ERP systems offer REST APIs, EDI connectors and common accounting interfaces such as DATEV. E-commerce connections such as Shopware, Shopify or Amazon can often be implemented via connectors. Standardised interface protocols (REST API, OData, EDIFACT, ZUGFeRD) are a must today and should be supported out of the box.

Does ShipXpert offer a free trial?

Cloud providers frequently offer 14- to 30-day free trial accounts or demo versions. Classic mid-market ERPs are usually provided as test installations through implementation partners — see independent selection support. The exact arrangement depends on the industry, company size and customising depth of the specific ERP setup.

Which industry specialisations does ShipXpert have?

The vendor profile shows the industry focus and reference customers. Specialisations are often strengths in PPS (mechanical engineering), batch/serial number handling (pharma/food) or multi-channel (retail/e-commerce) — see the industry overview. Industry specialists come with preconfigured master data structures and compliance modules that drastically reduce customising effort.

Which compliance standards does ShipXpert meet?

ERP systems in the DACH region must support GoBD (audit-proof bookkeeping), GDPR and e-invoicing. Industry-specific standards such as GxP (pharma), HACCP (food) and GAEB (construction) come on top. The exact arrangement depends on the industry, company size and customising depth of the specific ERP setup.

What is the user experience of ShipXpert like?

UX depends heavily on the generation of the system. Cloud-native ERPs (NetSuite, weclapp) have a modern web UX. Classic mid-market ERPs have been catching up strongly since around 2020 — demo tests are essential.