PepperShop is a Swiss full-stack platform from Glarotech GmbH, headquartered in Wil SG. The product spans webshop, POS (point-of-sale) and tight ERP integration, with development running continuously since 2001. Glarotech positions itself as a unified-retail full-service provider: alongside the software, the company delivers consulting, implementation, hosting and support. PepperShop is in active use by more than 5,500 customers across DACH (Germany, Austria, Switzerland), with particular concentration in Switzerland. For DACH retailers and B2B distributors who need an integrated digital storefront plus physical-store POS plus a tight back-office connection to Abacus, Sage or SAP, PepperShop is one of the most defensible Swiss-headquartered options.
Functional scope
PepperShop is built as a modular platform. The core combines webshop and an integrated POS cash register, extended by more than 60 add-on modules. Standard scope includes product, category and stock management, order processing, customer and address management, automated tax handling, returns, customer-account self-service and a customer-facing checkout. The extension modules cover marketing automation, newsletters, reviews, social-media integration, logistics, risk management, configurators for complex products (e.g. technical assemblies), and sustainable-business patterns like deposit-return and repair flows. Mobile-optimised storefronts and a dedicated POS app round out the platform.
POS and unified-retail integration
Unlike pure webshop systems, PepperShop offers its own web-based POS. Physical stores and online shop work on shared master data — articles, prices, stock and customers are consistent system-wide. Receipts, discounts, vouchers and end-of-day balancing run uniformly across all channels. This unified-retail model is the architectural foundation that distinguishes PepperShop from competitors who patch together a webshop and a separate POS through middleware.
ERP and accounting integration
PepperShop is positioned as a front-end tightly integrated with classical ERP and accounting systems. Direct connections exist to Abacus (the dominant Swiss SMB accounting platform), Sage 200 (Simultan ERP), Sage 50 (Sesam KMU, Winware), Sage Home, and SAP solutions. Articles, categories and prices flow from the ERP to PepperShop; orders, customers and stock-movements flow back. For DACH customers with DATEV-side finance — DATEV being the German cooperative of tax advisors whose data format is the SME finance standard — connections are supported through the Sage and partner-integration paths.
Target audience and verticals
PepperShop is used in a broad vertical spectrum: classical stationary retail, fashion and specialist goods, public institutions and B2B distributors. References such as Swiss Post, ETH Zürich and Scania show that the system also handles substantial enterprise deployments. The platform's strongest fit is Swiss SMBs with a multi-store retail estate plus an online presence, who need one platform spanning both rather than two integrated separately.
Hosting, licensing and selection
PepperShop is a web-based application with open source code. Glarotech operates its own hosting in Switzerland, with the alternative of installation at the customer or partner. Security is built around current TLS encryption, secure payment connections and GDPR/DSGVO-aligned data processing (DSGVO being the German implementation of GDPR). Licensing is available as either rental subscription or perpetual licence. Customers can start with a 30-day trial. PepperShop competes in the Swiss market with international cloud platforms (Shopify, Shopware, Magento) and Swiss specialists; differentiators are the tight ERP integration, the integrated POS, the open source code and the local Swiss hosting and support.
Realistische Kostenbandbreiten in der Kategorie Cloud Native für ein typisches Mid-Markets-Setup mit 50 End usern. Konkrete Preise sind beim Vendors direkt zu erfragen.
Bewertung typischer Vor- und Cons in der Kategorie Cloud Native. Diese Einschätzungen sind generisch — die Eignung im konkreten Fall hängt von Branche und Größe ab.
Strengths
Niedriger Einstieg ohne Hardware- oder Lizenz-Investment
Automatische Updates und kontinuierliche Innovation
Mobile-First-UX und moderne API-First-Architektur
Schnelle Skalierbarkeit nach oben und unten
Mögliche Weaknesses
Eingeschränkte Customizing-Tiefe gegenüber On-Premise
Write Sie uns Ihre experience with PepperShop. We publish reviews after a brief editorial check in 1–3 business days. Fields marked with * are required.
Frequently Asked Questions
Is PepperShop only a webshop?
No. PepperShop combines webshop, integrated POS and tight ERP integration on one platform. The unified-retail model with shared master data across channels is the central architectural feature.
Which ERPs does PepperShop integrate with?
Direct integrations exist to Abacus, Sage 200 (Simultan ERP), Sage 50 (Sesam KMU, Winware), Sage Start and SAP solutions. Abacus is the dominant Swiss SMB accounting platform and the most-used integration target for Swiss PepperShop customers.
Is PepperShop open source?
The source code is open and available to customers for inspection and customisation, but the product is commercially licensed rather than free open source. The combination of open code plus commercial licence is common in Swiss specialist software and supports customer-side adaptations.
Where is PepperShop hosted?
Glarotech operates its own hosting in Switzerland, which is the default option for Swiss customers concerned about CH data residency. Customer-hosted or partner-hosted installations are also supported, and DACH customers can choose German-based partner hosting where preferred.