PepperShop

PepperShop is a Swiss full-stack platform from Glarotech GmbH, headquartered in Wil SG. The product spans webshop, POS (point-of-sale) and tight ERP integration, with development running continuously since 2001. Glarotech positions itself as a unified-retail full-service provider: alongside the software, the company delivers consulting, implementation, hosting and support. PepperShop is in active use by more than 5,500 customers across DACH (Germany, Austria, Switzerland), with particular concentration in Switzerland. For DACH retailers and B2B distributors who need an integrated digital storefront plus physical-store POS plus a tight back-office connection to Abacus, Sage or SAP, PepperShop is one of the most defensible Swiss-headquartered options.

Functional scope

PepperShop is built as a modular platform. The core combines webshop and an integrated POS cash register, extended by more than 60 add-on modules. Standard scope includes product, category and stock management, order processing, customer and address management, automated tax handling, returns, customer-account self-service and a customer-facing checkout. The extension modules cover marketing automation, newsletters, reviews, social-media integration, logistics, risk management, configurators for complex products (e.g. technical assemblies), and sustainable-business patterns like deposit-return and repair flows. Mobile-optimised storefronts and a dedicated POS app round out the platform.

POS and unified-retail integration

Unlike pure webshop systems, PepperShop offers its own web-based POS. Physical stores and online shop work on shared master data — articles, prices, stock and customers are consistent system-wide. Receipts, discounts, vouchers and end-of-day balancing run uniformly across all channels. This unified-retail model is the architectural foundation that distinguishes PepperShop from competitors who patch together a webshop and a separate POS through middleware.

ERP and accounting integration

PepperShop is positioned as a front-end tightly integrated with classical ERP and accounting systems. Direct connections exist to Abacus (the dominant Swiss SMB accounting platform), Sage 200 (Simultan ERP), Sage 50 (Sesam KMU, Winware), Sage Home, and SAP solutions. Articles, categories and prices flow from the ERP to PepperShop; orders, customers and stock-movements flow back. For DACH customers with DATEV-side finance — DATEV being the German cooperative of tax advisors whose data format is the SME finance standard — connections are supported through the Sage and partner-integration paths.

Target audience and verticals

PepperShop is used in a broad vertical spectrum: classical stationary retail, fashion and specialist goods, public institutions and B2B distributors. References such as Swiss Post, ETH Zürich and Scania show that the system also handles substantial enterprise deployments. The platform's strongest fit is Swiss SMBs with a multi-store retail estate plus an online presence, who need one platform spanning both rather than two integrated separately.

Hosting, licensing and selection

PepperShop is a web-based application with open source code. Glarotech operates its own hosting in Switzerland, with the alternative of installation at the customer or partner. Security is built around current TLS encryption, secure payment connections and GDPR/DSGVO-aligned data processing (DSGVO being the German implementation of GDPR). Licensing is available as either rental subscription or perpetual licence. Customers can start with a 30-day trial. PepperShop competes in the Swiss market with international cloud platforms (Shopify, Shopware, Magento) and Swiss specialists; differentiators are the tight ERP integration, the integrated POS, the open source code and the local Swiss hosting and support.

Strengths and limitations at a glance

Swiss vendor with mature CHF, VAT and Swiss-PayPal handling on top of the broader DACH localisation.
Tight integration between webshop, POS and ERP/accounting layers on a single platform.
Long-running product (since 2002) under the same Glarotech ownership.

Considerations:

Smaller installed base than mainstream pan-European commerce platforms.
Self-hosted deployment dominates — pure SaaS is less common.
Customisation depth requires PHP know-how on the partner or customer side.

Best-fit profile and comparable vendors

Best-fit customers are Swiss and DACH retail Mid-Market businesses of 5 to 100 employees running combined webshop and physical-store operations. Comparable vendors include Abacus for Swiss-native ERP, Shopware for the webshop layer at scale, and JTL-Wawi for DACH multichannel SMB. The ERP for retail notes give useful framing.

Vendor homepage of PepperShop

Current view of the website https://www.glarotech.ch/

Screenshot of the homepage of PepperShop

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Häufig gestellte Fragen

Which modules does PepperShop offer?

Typically, PepperShop includes modules for financial accounting, order management, warehousing, purchasing and master data. Industry-specific extensions (PPS, CRM, DMS) are often optional — the vendor profile above shows the exact scope of functions. The exact details depend on the industry, size category and customising depth of the specific ERP setup.

What are the hardware requirements of PepperShop?

For cloud deployment, modern browsers are all you need. For on-premise installations, server requirements vary depending on user numbers and document volume — the vendor provides detailed system requirements, often with recommended configurations for 25, 50, 100 or 250 users. The exact details depend on the industry, size category and customising depth of the specific ERP setup.

How does data migration from an old ERP to PepperShop work?

Data migration typically runs in 3 phases: mapping (old vs new data model), cleansing (duplicates, master data quality) and a test migration with validation. Specialised migration service providers: ERP integration providers. The exact details depend on the industry, size category and customising depth of the specific ERP setup.

How expensive is the annual maintenance for PepperShop?

On-premise maintenance typically runs at 18–22% of the licence costs per year and covers updates, hotfixes and phone support. Cloud ERPs include maintenance in the subscription price, so there is no separate maintenance contract. Over a typical system lifetime this recurring cost adds up to a significant share of the total cost of ownership, so budget for it from year one.

Which well-known reference customers does PepperShop have?

Vendors usually list reference customers on their own website — for specialised industry ERPs, 10–50 showcase customers are well known. Industry-specific references should be requested specifically before making a selection. The exact details depend on the industry, size category and customising depth of the specific ERP setup.