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Frequently Asked Questions

How does the AI quotation automation actually work?

The AI module ingests incoming email attachments — PDFs, drawings and DXF files — classifies them, extracts technical characteristics such as material, dimensions, tolerances and finish requirements, and applies stored calculation rules that the customer has encoded during implementation. The output is a binding quotation produced within minutes rather than hours or days. The AI accuracy depends on the quality of the calculation-rule training during the implementation phase.

Is automation.PRO an ERP, an MES or both?

Both. automation.PRO combines ERP functionality (orders, BOMs, warehouse, dispatch, invoicing) with MES (manufacturing execution system) functionality (real-time machine and personnel time capture, machine dashboards, shop-floor control). The integration of ERP and MES on a single platform is one of the central differentiators against the typical split between separate ERP and MES products in job-shop environments.

Which manufacturing types does automation.PRO target?

Job-shop manufacturing, machinery and plant engineering, machining (zerspanende Fertigung) and sheet-metal processing — the segments where AI calculation from technical drawings and DXF files delivers the most value. Series manufacturers and process-industry customers are typically better served by mainstream Mittelstand ERPs.

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