CraftBoxx
CraftBoxx is a Swiss/DACH SaaS ERP product designed specifically for the trades sector (Trades & Crafts) — electricians, plumbers, heating engineers, painters, carpenters, builders and similar field-service-trades businesses. The product targets the small-business end of the Trades & Crafts segment, typically below 25 field staff, with workflows that match how trades actually run: job quotation, scheduling, dispatch, mobile time-and-material capture, photo documentation, invoice creation from time-and-material and the typical DACH partial-invoice (Abschlagsrechnung) and final-invoice pattern. CraftBoxx sits in the same conceptual segment as plancraft, Sage Trades & Crafts and HERO Software but is positioned more clearly as a SaaS-first mobile-first product rather than a desktop-rooted package with a mobile app.
Architecture and deployment
CraftBoxx is delivered as multi-tenant SaaS accessible through browser-based office workflows and native iOS and Android mobile apps for field workers. The mobile-first architecture is central to the product's positioning — field workers spend their day on phones and tablets at the job site, not at a desk, and the field-side user experience is what determines whether the tool actually gets adopted. The architecture is a typical modern SaaS stack with REST APIs and webhook events for integration. German data-centre hosting addresses the typical DACH data-residency concerns. Customisation is configuration-based (job templates, document templates, user roles, workflow steps) rather than code-level extension.
Functional scope
Functional scope covers the trades-business operational workflow end to end: job quotation with line-item pricing and material catalogues, job scheduling and dispatch to field workers, mobile time-and-material capture with photo documentation, job-progress tracking, material consumption, sub-contractor management and invoice creation. The DACH-typical Abschlagsrechnung (interim invoice) and Schlussrechnung (final invoice) workflows are first-class features. Material catalogues integrate with common DACH trades-material wholesalers (Datanorm, IDS-Connect, GAEB exchange) which is one of the operational deciding factors for plumbing-and-heating businesses. CRM-light contact-and-customer management is included. Financial accounting integrates with DATEV and Bexio rather than being built in.
DACH localisation and DATEV
DACH localisation is mature across Germany, Austria and Switzerland — CraftBoxx's Swiss origin means Swiss localisation is particularly deep (QR-Bill invoicing, Swiss VAT, Swiss-style trades documentation). German localisation covers GoBD-compliant invoice creation, DATEV export of bookings and document linkage, ZUGFeRD and XRechnung outbound invoicing where the customer requires the e-invoice format, and the Abschlagsrechnung and Mehrwertsteuer workflows. Austrian localisation supports the Austrian RKSV cash-register regulation where the trades business also operates a workshop till. Integration with the DACH trades-specific material wholesale standards (Datanorm, IDS-Connect, GAEB) is the day-to-day operational localisation that matters most to the customer.
Pricing model and TCO
CraftBoxx is priced as a transparent monthly per-user subscription tier model, with pricing materially below mid-market ERP alternatives and competitive with the other trades-specialist SaaS products in the DACH market. Indicative pricing lands at around 20 to 50 euro per user per month depending on tier and feature scope. For a typical 8-employee trades business deployment, all-in TCO over five years stays comfortably in the low five-figure range, including any partner-supplied onboarding services. Implementation is fast — many customers go live within days to weeks because the standard product fits the trades workflow out of the box and configuration is straightforward.
Selection considerations
CraftBoxx is a strong fit for DACH trades businesses (Trades & Crafts) below 25 field staff that need a mobile-first SaaS product matching how trades actually work. It is less compelling for non-trades businesses, for larger Trades & Crafts businesses above 25 field staff where Sage Trades & Crafts, HERO Software or plancraft Pro tiers may provide more depth, for businesses needing built-in financial accounting (rather than DATEV-integration), or for buyers wanting a single product covering both trades-job-management and general ERP. The Swiss product origin and Swiss localisation depth make CraftBoxx particularly attractive for Swiss trades businesses where QR-Bill and Swiss-style documentation matters.
Related Topics
Vendor homepage of Craftboxx
Current view of the website https://www.craftboxx.de/
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Frequently Asked Questions
How is CraftBoxx different from plancraft and HERO Software?
All three target the DACH trades segment. plancraft is German-origin and has a larger German customer base; HERO Software is German-origin with strong scheduling-and-dispatch depth; CraftBoxx is Swiss-origin with stronger Swiss localisation and a particularly mobile-first user experience. For Swiss trades businesses, CraftBoxx is often the natural choice; for German businesses the selection between plancraft, HERO and CraftBoxx tends to come down to specific feature fit and the local partner experience.
Does CraftBoxx include financial accounting?
No. Financial accounting is delegated to integrations with DATEV (Germany) and Bexio (Switzerland) or to direct export to the customer's tax adviser. This is the typical DACH small-business pattern where the operational tool owns the job-and-invoice workflow and the accounting tool owns the bookkeeping workflow. Customers needing built-in accounting should look at Lexware, Bexio (as a full product, not just the integration) or myfactory.
Can CraftBoxx handle large trades businesses above 25 field staff?
The product's sweet spot is small trades businesses. Larger Handwerk operations with 25+ field staff often benefit from the deeper dispatch-and-scheduling functionality of Sage Handwerk, HERO Software or plancraft's upper tiers. CraftBoxx can technically support more users but the product positioning, pricing and feature priorities are aligned with the smaller end of the segment.