360e by e-velopment — ERP and WMS for High-Volume E-Commerce and Multichannel Retailers

360e is the ERP and WMS platform of e-velopment GmbH, a Hamburg-based vendor that has been developing distance-selling software since the year 2000. The product is aimed squarely at mail-order, e-commerce and multichannel retailers and is built to handle very high order and shipment volumes — the vendor cites customers processing more than one hundred thousand shipments per day on the platform. 360e is modular in design and consolidates back-office processes for online shops, print catalogues, marketplaces and store retail into a single system, available either as cloud or on-premise. Named reference customers such as 3Pagen and VBS Hobby-Service position the product as a specialist for retailers who have outgrown generic Mid-Market (German mid-market) ERPs and need a platform engineered for sustained transactional load.

Overview

e-velopment GmbH is a Hamburg software house focused exclusively on the distance-selling and multichannel-retail segment. The 360e platform was designed from the start for the operational reality of high-volume mail-order businesses rather than retrofitted from a generic ERP — daily shipment counts in the six-figure range at reference customers are the headline differentiator. The architecture is modular and supports cloud, on-premise and hybrid operating models, with two-weekly release cycles that ship new functionality without long maintenance windows. The vendor positions 360e against generic Mid-Market ERPs and pure shop platforms by emphasising the depth of order-management, returns and warehouse logic that mail-order operators typically have to assemble from multiple tools elsewhere.

Functional sweet spot

360e covers the full order-to-cash and warehouse-to-shipment lifecycle for distance-selling. Assortment management includes product master data, collection planning, pricing and campaign management. Purchasing and demand-planning modules cover supplier management and automated reorder proposals. Order management handles capture, payment processing, dunning and returns end-to-end, with native integrations to Klarna, PayPal, Amazon Pay and major card acquirers. The WMS module covers goods-in, picking, packing and shipping with native connections to mainstream carriers. Customer management, credit checks and dunning are built in, alongside marketing automation and a Business Intelligence module for reporting. Marketplaces, web shops and physical-store POS systems connect through open interfaces, so 360e can act as the central control system for every sales channel of a multichannel retail business.

Target customers and segment fit

360e targets mid-market and larger distance-selling, e-commerce and multichannel retailers, typically with order volumes in the tens to hundreds of thousands per month and shipment volumes that strain a generic ERP. Reference customers cluster in catalogue retail, multichannel consumer goods and specialist hobbyist or industrial mail-order businesses. The platform is not the natural fit for small e-commerce starters — Xentral, JTL-Wawi or Billbee usually serve that bracket better — nor for manufacturing-led businesses, where mainstream Mid-Market ERPs such as proAlpha, abas ERP or Microsoft Dynamics 365 Business Central with manufacturing extensions provide more depth. The functional centre of gravity is unambiguously consumer-goods distance-selling.

Pricing and implementation

e-velopment does not publish list prices: 360e is sold through a project-based commercial model in which scope, user count, module mix and operating model (cloud, hosted or on-premise) determine the licence and subscription fees, plus implementation services. For high-volume retailers, implementation typically runs as a phased programme covering channel and carrier integration, warehouse cut-over, marketplace connectors and migration from legacy mail-order systems. The two-weekly release cadence means new features arrive continuously rather than as major version upgrades, which reduces the disruption risk of staying current but also requires customers to maintain a steady regression-test cadence. Total cost of ownership for the kind of retailer the vendor targets is meaningfully higher than for entry-level e-commerce ERPs.

Selection considerations

360e is a strong fit for high-volume distance-selling and multichannel retailers that have outgrown a generic Inventory Management (merchandise-management) ERP, and that need a tightly integrated stack of order management, returns, marketplace integration and WMS rather than a stitched-together best-of-breed setup. It is less compelling for smaller e-commerce businesses (Xentral, JTL-Wawi, Billbee and Pickware Cloud serve that bracket better), for manufacturers (mainstream production ERPs are better), and for pure-shop businesses without serious back-office or WMS complexity. The reference-customer profile — catalogue and multichannel retailers with six-figure daily shipment counts — is the clearest signal for whether the platform matches a given buyer's scale.

Related Topics

• ERP comparison overview
• ERP
• ERP consultants

Vendor homepage of 360e by e-velopment

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