Frequently Asked Questions

Is fultastic a fulfilment service or a software platform?

Both. fultastic combines physical fulfilment (own warehouses in Germany and Switzerland with modern conveying technology) and cloud operations software with prebuilt shop and ERP connectors. It is positioned deliberately between classical 3PL providers and pure WMS SaaS.

Which shop and ERP systems does fultastic integrate with?

Native connectors exist for Shopify, WooCommerce, Plentymarkets, Billbee, Xentral, weclapp and Magento. Bespoke integrations are possible through REST API and webhook interfaces.

Does fultastic handle German-Swiss cross-border customs?

Yes — the multi-hub strategy between Germany and Switzerland explicitly includes customs handling. Customs declaration, VAT and DDP shipping options are part of the standard scope, which is a typical differentiator for DACH-focused D2C brands.

Is fultastic suitable for B2B pallet shipping?

fultastic is primarily designed for D2C parcel shipping. B2B volume business with pallet shipping and bespoke EDI requirements should be evaluated separately — the platform's sweet spot is consumer e-commerce, not classical B2B logistics.

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