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Häufig gestellte Fragen

Which ERP systems are most widely used in Canada?

There is no reliable vendor-level market share statistic for Canada; neither SAP nor Oracle nor Microsoft publishes customer numbers for the country. Qualitatively, however, the picture is clear: in the large-enterprise segment, at banks in Toronto, oil and gas groups in Calgary and mining companies in Vancouver, SAP dominates, and a partner directory counts more than 3,500 installations for it in Canada. In the mid-market, Microsoft Dynamics 365 Business Central, Oracle NetSuite and Sage (Intacct, Sage 300) shape the picture, complemented by Infor, Workday and Epicor. Among small businesses QuickBooks leads with 53 percent, ahead of Sage with 17 and Xero with 8 percent (Zenbooks study 2026, 500 respondents); in Québec there is also a vendor of its own, Acomba, which by its own account is used by more than 40,000 companies.

Does a Canadian subsidiary need a different ERP from the German head office?

Not necessarily, but the system has to map the Canadian particularities cleanly. These include the four consumption tax models GST, HST, PST and QST with the rate determined by place of supply, a payroll with filings to the federal agency CRA and, in Québec, additionally to Revenu Québec, the obligation to keep the books in Canada and, in Québec, a French-language software interface from 25 employees upwards. Large groups usually solve this through the Canadian country variant of their group system, while mid-sized companies with a small subsidiary often use Business Central or NetSuite locally with consolidation into the German head office. Reliable studies on how Canadian subsidiaries of German companies actually decide are, however, not available.

Does Canada have an e-invoicing mandate like Germany?

No. Canada has no e-invoicing mandate in B2B or B2C business at either federal or provincial level, there is no Canadian Peppol authority and no national identification scheme. The tax authority CRA accepts electronic invoices in any format as long as the mandatory details are included and the documents can be produced in an audit; only invoices to federal procurement must be submitted in Peppol BIS or UBL format via SAP Ariba or a certified access point. Germany is considerably further along here: the obligation to receive has applied since 1 January 2025, and the obligation to send domestic B2B invoices follows in 2027 and 2028 respectively. In return, Canada requires books and records to be kept in the country for six years – servers abroad need written permission from the CRA.

What does an ERP project cost in the Canadian mid-market?

There are no official benchmarks; the available figures come from Canadian implementation partners and should therefore be read as estimates. Econix Infotech and Cyberlobe quote 75,000 to 200,000 Canadian dollars of implementation services and 25,000 to 95,000 Canadian dollars of licence costs a year for mid-market projects; a manufacturer with 200 employees on Epicor Kinetic or Dynamics 365 accordingly sits at 200,000 to 500,000 Canadian dollars, and a cloud project with NetSuite, Sage Intacct or Acumatica at 50,000 to 150,000. On licences, Business Central is the most transparent figure at 108.50 and 149.20 Canadian dollars per user and month respectively, while NetSuite partners budget 50,000 to 200,000 Canadian dollars in the first year. Consultant hours cost 150 to 350 US dollars according to NetSuite pricing guides; the prices of the US vendors are derived in Canada from the US lists.