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Häufig gestellte Fragen

How many internal person-days do we need to plan for the first 90 days?
For a mid-market project with around 80 users, 250 to 400 internal person-days are realistic for the first 90 days. Of that, roughly 60 days go to the project manager, around 120 days to the key users, and the remainder to IT, data cleansing and testing. This order of magnitude is an empirical value, not a fixed norm; the exact distribution varies with industry, size class and the customization depth of the specific ERP setup. Above all, it is important to make these internal efforts visible early and protect them against day-to-day business, as underestimated internal workload is among the most common project risks.
Who should provide the project manager – us or the implementation partner?
In practice, a dual setup works best: an internal project manager who holds functional leadership and decision-making authority, complemented by a project manager on the implementation partner's side for external coordination. A purely externally staffed project lead is considered risky, because internal acceptance, knowledge transfer and ownership suffer as a result. The internal project manager should be sufficiently released from operational duties and have a clear mandate from the steering committee. The optimal constellation depends on company size, process complexity and the strategic IT roadmap.
When should data migration and master-data cleansing start?
No later than in the first two project weeks — clearly within the first 30 days and not shortly before cutover. Master-data cleansing almost always takes longer than planned and otherwise blocks the entire migration on the critical path. Define data owners in the business departments early, hand cleansing responsibility over to them and establish a weekly measurement of data quality. Also plan at least three migration dry runs with validation by the business departments, because experience shows that data quality is rarely as good as initially assumed.
How long does a mid-market ERP implementation take overall until go-live?
The 90-day checklist described here covers only the foundation, configuration and initial testing phases; the actual go-live typically follows another 90 to 180 days later. The total duration of a mid-market ERP implementation usually ranges between six and eighteen months, depending on complexity, customization depth and data migration. Cloud or SaaS implementations shorten the timeline noticeably and are sometimes completed in three to nine months, while heavily customized on-premise projects can run considerably longer. The key is to consistently maintain the pace after the first 90 days through weekly steering and monthly steering-committee meetings.
Which regulatory obligations – such as GoBD and e-invoicing – do we need to consider during implementation?
Regulatory topics belong in the first 30 days, not at the end of the project. The GoBD require audit-proof process documentation, the immutability of posted records and traceable change histories, while the GDPR demands permission and deletion concepts as well as data processing agreements with cloud providers. For electronic invoicing: receiving structured e-invoices in domestic B2B transactions has been mandatory in Germany since January 1, 2025, while transition periods apply to sending — from 2027 initially for companies with more than 800,000 euros in prior-year revenue and from 2028 at the latest for all domestic B2B companies. Regulated industries such as pharmaceuticals or the food industry have additional requirements including GxP validation, batch traceability and audit trails, which must feed into the configuration early on.
Do we have to involve the works council in the ERP implementation?
If a works council exists, early involvement within the first 30 days is strongly recommended. Under German labor law, ERP systems regularly qualify as technical equipment within the meaning of § 87 (1) No. 6 BetrVG, because they are capable of monitoring employees' performance and behavior — this creates a co-determination right that extends across the entire implementation process up to go-live. It is common and sensible to conclude a works agreement that governs the permissible scope of analyses, the permissions concept and changed workflows. If the works council is involved too late, formal objections and considerable delays loom; a specific legal assessment should always be made with your own HR or legal department.
What should we do if the project is off track after 90 days?
Escalate early and transparently instead of sitting it out. Convene the steering committee, communicate the status honestly and deliberately adjust one of the three levers — scope, time or budget — rather than letting all three slip at once. The background is that a considerable share of ERP projects miss their budget or schedule targets, often due to underestimated effort, technology needed after the fact or organizational problems. An independent selection advisory or an external project audit often helps identify blind spots and define effective countermeasures before minor deviations escalate into a failed go-live.