Modern Office

Modern Office is the modular ERP, CRM and Inventory Management (merchandise-management) suite from the Austrian Winfo Data GmbH, based in Braunau am Inn in Upper Austria. The vendor positions Modern Office as a complete solution for small and Mid-Market (mid-market) organisations that want to map their business processes end-to-end — from sales and purchasing through warehouse and production planning to service, field operations and point-of-sale. With more than 400 productive installations, primarily in Austria and the wider DACH region, Modern Office is among the established Mid-Market products from Austria. A distinguishing feature is the deep integration between ERP, CRM and Inventory Management: a single data capture event — for example, an incoming enquiry — can ideally trigger the downstream follow-up processes automatically, which in the day-to-day work of small and medium businesses can mean a substantial efficiency gain.

Functional sweet spot

Modern Office consists of around thirty modules that can be combined individually or as industry packages. The core covers order and quotation management, purchasing and supplier management, warehouse and logistics functions, accounting and finance integration, sales processes, CRM with customer, activity and campaign management, production planning, service and complaint management, field-service dispatch and a point-of-sale system. Dashboards and analytics for management and departments are also available. The typical Modern Office user can map the full order-to-cash process as well as procure-to-pay and the related service workflows. Interfaces to accounting solutions such as RZL, BMD or DATEV are provided, alongside connectors to webshops, logistics service providers and industry tools. The functional sweet spot is integrated commercial-plus-CRM-plus-POS workflow for Austrian and DACH Mid-Market organisations between fifty and five hundred users.

DACH positioning

Modern Office is a Tier-2 specialist in the DACH market with strong Austrian anchoring and growing presence in Germany and Switzerland. The product's competitive position rests on three elements: depth of integration across ERP, CRM and merchandise management; coverage of Austrian-specific tax and bookkeeping requirements alongside the broader DACH compliance scaffolding; and the modular architecture that lets buyers compose only the needed modules. Austrian bookkeeping standards, the RZL and BMD accounting integrations and the SEPA payment scheme are all part of the standard scope, alongside German GoBD compliance, DATEV connector and ZUGFeRD and XRechnung e-invoicing. Deployment is available as cloud, on-premises or hybrid. The Austrian origin shows in the depth of Austrian commercial-law handling, which generic German ERPs cover less well.

Pricing and implementation

Winfo Data does not publish list prices and quotes individually based on module mix, user count and deployment model. For an indicative 50-user DACH Mid-Market deployment with the ERP, CRM and merchandise-management core, all-in five-year TCO usually falls between approximately 300,000 and 800,000 euro, with the variation driven by deployment model and customisation depth. Implementation timelines for a focused Mid-Market scope run six to twelve months, with the upper bound reflecting heavier multi-module rollouts. The integrated nature of the product means that buyers can avoid the integration cost of running separate CRM and Inventory Management systems, which over five years often represents a meaningful saving.

Selection considerations

Modern Office is a defensible choice for DACH Mid-Market organisations between approximately fifty and five hundred users, particularly with Austrian operations or strong DACH-region focus, that want an integrated ERP-plus-CRM-plus-Inventory Management platform from a regional vendor. It is less compelling for organisations with substantial international consolidation needs (where Microsoft Dynamics 365 Finance, NetSuite or SAP S/4HANA fit better), for very large enterprise organisations above five hundred users where SAP S/4HANA or proAlpha scale further, or for highly vertical manufacturing industries where industry-specific ERPs carry deeper coverage. The Austrian anchoring is a strength for buyers with Austrian operations and a neutral consideration for pure-German buyers. Partner depth in the buyer's region matters for the long-term operational relationship.

Comparable vendors

Direct functional comparables in the DACH Mid-Market-integrated-suite segment include BMD (Austrian-origin, finance-strong), Sage 100, Microsoft Dynamics 365 Business Central with industry extensions, weclapp (cloud-native, more SMB-focused), and myfactory and SelectLine on the lighter side. For organisations with substantial manufacturing complexity, proAlpha, abas ERP and APplus compete at the upper-Mid-Market level. Modern Office's differentiator is the depth of integration across ERP, CRM and Inventory Management combined with the Austrian and DACH anchoring, which suits buyers in the mid-market that want a single vendor relationship rather than a best-of-breed combination of three separate products.

Vendor homepage of Modern Office

Current view of the website https://www.winfo.at/

Screenshot of the homepage of Modern Office

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Häufig gestellte Fragen

Which modules does Modern Office offer?

Modern Office typically includes modules for financial accounting, order management, warehousing, purchasing and master data. Industry-specific extensions (PPS, CRM, DMS) are often optional — the exact scope of functions is shown in the vendor profile above. The exact configuration depends on the industry, company size and customising depth of the specific ERP setup.

What are the hardware requirements for Modern Office?

With cloud deployment, a modern browser is all that is required. For on-premise installations, server requirements vary depending on the number of users and document volume — the vendor provides detailed system requirements, often with recommended configurations for 25, 50, 100 or 250 users. The exact configuration depends on the industry, company size and customising depth of the specific ERP setup.

How does data migration from a legacy ERP to Modern Office work?

Data migration typically runs in 3 phases: mapping (old vs new data model), cleansing (duplicates, master data quality) and a test migration with validation. Specialised migration service providers: ERP integration providers. The exact configuration depends on the industry, company size and customising depth of the specific ERP setup.

How expensive is the annual maintenance for Modern Office?

On-premise maintenance typically runs at 18–22% of the licence costs per year and covers updates, hotfixes and phone support. Cloud ERPs include maintenance in the subscription price, so there is no separate maintenance contract. Over a typical system lifetime this recurring cost adds up to a significant share of the total cost of ownership, so budget for it from year one.

Which well-known reference customers does Modern Office have?

Vendors usually list reference customers on their own website — for specialised industry ERPs, 10–50 showcase customers are typically well known. Industry-specific references should be requested specifically before making a selection. The exact configuration depends on the industry, company size and customising depth of the specific ERP setup.