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Frequently asked questions

Which ERP systems are most widespread in Switzerland?

For the installed base of larger Swiss companies, the Profondia survey for the IT-Markt report is the only regularly published count: in 2024 Abacus leads with 17 percent ahead of SAP with 15 percent, Microsoft Dynamics with 7 percent and Infoniqa (formerly Sage Schweiz) with 6 percent, while specialised vendors together account for 45 percent. According to the same survey, Abacus overtook SAP for the first time in July 2023. In the small-business segment the cloud platforms lead by customer count: bexio reported more than 100,000 customers in February 2026, Swiss21 more than 80,000 and KLARA around 50,000. No market share statistic by number of installations across all size classes exists for Switzerland.

Does a Swiss subsidiary need a different ERP from its German head office?

Not necessarily, but the group system has to handle four Swiss specifics cleanly: VAT at 8.1, 2.6 and 3.8 percent including the Bezugsteuer (acquisition tax) and electronic filing via the ePortal of the Federal Tax Administration, the QR-bill and ISO 20022 payments, financial reporting under the Code of Obligations with the Kontenrahmen KMU (SME chart of accounts), and payroll under the Swissdec standard ELM 5.0, which is binding from payroll year 2026. In practice it is that last point that is decisive: according to Swissdec only six vendors are certified for ELM 5.5, among them Abacus, Proffix and SwissSalary as an add-on module for Business Central, which is why many subsidiaries run payroll through a certified Swiss payroll program or a Treuhänder (the Swiss fiduciary who combines tax adviser and outsourced accountant). On top of that comes multilingualism with German, French and Italian, which affects documents, master data and roles. Anyone who can get these points localised in the group system does not need a second ERP; anyone who cannot often runs a Swiss system for finance and payroll with consolidation into head office.

Is there an e-invoicing mandate in Switzerland like the one in Germany?

No. Switzerland has no statutory e-invoicing mandate in B2B or B2C business; the electronic invoice is obligatory only towards the federal administration, and there only since 1 January 2016 for suppliers with a contract value above 5,000 francs. What is standardised instead is payments: since 30 September 2022 the QR-bill has been the only permitted payment slip, and more than four million registered users receive their invoices digitally via eBill from SIX. For structured invoice exchange, formats such as ZUGFeRD CH, Swiss Invoice or Peppol BIS are in circulation, but without any obligation and without a reporting system. In Germany, by contrast, the obligation to receive has applied since 1 January 2025, with the obligation to send domestic B2B invoices phased in over 2027 and 2028.

What does an ERP project cost in the Swiss mid-market?

There are no reliable user studies with cost metrics for Switzerland; the figures available come from implementation partners. For an SME with 30 to 50 licences, the Business Central partners Nexova Dynamics and redPoint state one-off implementation costs of 70,000 to 100,000 francs (around 74,000 to 106,000 euros), with three to six months for tightly scoped and six to nine months for cross-departmental projects. The partner Versino puts a small SAP Business One project with eight users at 30,000 to 40,000 francs. On licences, Business Central in Switzerland costs 64.80 francs (Essentials) and 89.10 francs (Premium) per user per month, Odoo 35 francs per user, bexio between 35 and 119 francs per month per company. For consultant fees only a support rate of up to 210 francs per hour is documented; Switzerland's general price level stood at 158.8 index points in 2024 according to Eurostat, against 111.7 for Germany.